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Post by rykay on Jan 29, 2018 8:54:45 GMT
Friend I play Wurm with on Sklo was trying to get back into the game after a hiatus and is suffering from a strange crash that I was wondering if anyone had any experience with.
Everything loads fine and he can walk around, but if he moves his mouse at all the game instantly crashes with a 'not responding' error and does not produce a hs_err_pid file.
I've tried running him through several fixes and troubleshooting steps such as completely reinstalling the game, trying a new character, updating GPU drivers, updating Java, reinstalling java, and running the game through the .exe through administrator but he still crashes if he moves his mouse.
I can't find a crash like this anywhere else and it's driving the both of us crazy, so I figured I'd try and see if anyone here has any ideas.
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Iamyourfather
High Elder
VIP
If only life was simple...
Posts: 1,641
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Post by Iamyourfather on Jan 29, 2018 11:30:34 GMT
Is it just Sklo or all WU servers?
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Post by Dominikk on Jan 29, 2018 11:31:27 GMT
Please provide the full error log. Is he using a Nvidia gpu?
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Post by rykay on Jan 29, 2018 13:07:42 GMT
Just had him try another random server and yes, same issue that if he moves the mouse at all it crashes. As far as error logs, the only thing I have is the character's console.log here ---> pastebin.com/bhS2GtQgLike I said, Java doesn't create an error file for whatever reason so I can't provide that. And yes, his computer runs an Nvidia 1070. |
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Post by Dominikk on Jan 29, 2018 13:11:54 GMT
Just had him try another random server and yes, same issue that if he moves the mouse at all it crashes. As far as error logs, the only thing I have is the character's console.log here ---> pastebin.com/bhS2GtQgLike I said, Java doesn't create an error file for whatever reason so I can't provide that. And yes, his computer runs an Nvidia 1070. Wurm Unlimited has a problem with the new NVidia drivers, until there is no WU update you need to rollback your NVidia drivers. |
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Post by kharlotta on Feb 18, 2018 15:15:12 GMT
Any word yet on when this problem is going to be fixed? My boyfriend is now having a similar issue but instead of crashing he can't log in at all and the only thing different since his last login is updating his nvidia drivers.  |
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kahuna
Villager
aka Moonshine
Posts: 20
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Post by kahuna on Feb 18, 2018 15:17:23 GMT
one post above you. you need, or your boyfriend, to revert the nvidia drivers. take the ones from december
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Post by Engineer on Feb 18, 2018 15:50:34 GMT
Any word yet on when this problem is going to be fixed? My boyfriend is now having a similar issue but instead of crashing he can't log in at all and the only thing different since his last login is updating his nvidia drivers. you will have to ask that on forum.wurmonline.com/ and see if the Wurm devs have an answer for you They are aware of it and already said they will fix it mid January (well...). I would not be suprised if we have to wait till mid 2018. |
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Iamyourfather
High Elder
VIP
If only life was simple...
Posts: 1,641
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Post by Iamyourfather on Feb 18, 2018 16:53:15 GMT
ATI Radeon ftw...
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Post by rykay on Feb 19, 2018 5:36:40 GMT
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