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Post by Halvardr on Jun 9, 2018 20:19:50 GMT
Anyone else having trouble with this tonight? I tried relogging (on Novus) to fix some travel lag and havn't been able to get back into the game, this was about an hour ago. Constant Duplicate Authentication errors and my searches are turning up no fixes for it.
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Post by Engineer on Jun 9, 2018 20:38:17 GMT
This problem is here since day one of WU. Usually it fixes itself after some time. Try restarting steam. That also works sometimes.
Moved to helpdesk.
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Post by Halvardr on Jun 9, 2018 20:41:31 GMT
I've tried restarting steam, rebooting my PC, flushing my DNS, verified files on steam, even rebooted my hub. Nothing seems to work.
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Post by Engineer on Jun 9, 2018 20:58:57 GMT
Sadly there is nothing we can do. All you can do now is sit and wait. I also have this problem from time to time. It sucks but there is no solution for it.
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Post by Halvardr on Jun 9, 2018 21:02:56 GMT
Ok, thanks for taking the time to reply.
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Post by Halvardr on Jun 9, 2018 22:49:33 GMT
Still cannot log in to Sklo so had a play around. I can log in to any other server fine including my own offline server, logging in to these didn't seem to fix the problem.
Next, I tried booting WU up on a different PC and it told me when I tried to launch that I was logged in to WU on another device even though steam showed me as online but not in-game. Steam gave me a warning that continuing would disconnect this other login but when I clicked to continue it would hang and not launch.
This might suggest that one of my characters has not logged out properly of Sklotopolis? Could a GM check if Halvardr, Emrys or Beorn are still in-game? (I did see one duplicate authentication error discussion saying the only solution they found was to have a GM wizkill the player that was having the problem.)
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Post by Engineer on Jun 10, 2018 7:25:04 GMT
All accounts were successfully logged out. The latest was 21:22 CEST.
Are you still having issues?
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Post by Halvardr on Jun 10, 2018 8:46:18 GMT
I'm still getting a Duplicate Authentication errror when I try to log in.
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Post by Dominikk on Jun 10, 2018 12:00:44 GMT
I was able to overwrite your last ip address and log in to your character. You should be able to play again now.
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Post by Halvardr on Jun 10, 2018 12:18:33 GMT
Thank you for trying Dominikk but it is still giving me the same error when I try to log on to Sklotopolis.
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Post by Halvardr on Jun 10, 2018 20:43:50 GMT
Well looks like I'm out of luck, over 24 hours now and still getting the same error.
The only thing I've seen people suggest online that I've not tried yet is logging in after a server reboot. Obviously I'm not going to suggest you reboot the server for a single player but if you don't mind me asking, when is the next scheduled restart?
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Post by Dominikk on Jun 11, 2018 4:58:54 GMT
I will try to reboot novus today
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Post by Halvardr on Jun 11, 2018 11:16:08 GMT
Thanks Dominikk!
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Post by damine on Jun 11, 2018 11:38:16 GMT
check your name spelling on log in maybe got a bad typo in it like a space or something
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Post by Halvardr on Jun 11, 2018 12:16:10 GMT
Thanks for the suggestion Damine, I've checked and the spelling is correct for them.
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