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Post by senitor on Apr 14, 2020 23:32:51 GMT
I am getting the "The server denied your connection attempt for the following reason: <Duplicate authentication>" error when trying to login this evening, I was logged in earlier in the day with no problem. The only thing that I've changed is the email associated with my Steam account, could that be the reason?
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Post by senitor on Apr 14, 2020 23:43:24 GMT
I tried a fourth time and got in ok, not sure what that was about.
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Post by Grishord on Apr 15, 2020 4:48:40 GMT
When that happens totally close out of steam, when you relogin if the "ad" screen doesn't pop up (the little separate window) you weren't all the way out, you might have to force close it with the task manager, that always fixes it for me.
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Post by Dominikk on Apr 15, 2020 9:52:02 GMT
Restart your router and restart your PC. Please contact us if the problem persists.
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Post by senitor on Apr 15, 2020 12:04:09 GMT
Thanks, it seems to be working again now, I'll post here again if I continue to have issues
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Post by judgementskiss on Jul 11, 2020 19:04:15 GMT
What should I do if it keeps happening after I have restarted the router and pc? Yes I am able to join other servers
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Post by Dominikk on Jul 13, 2020 13:28:21 GMT
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Post by Mayrin on Jul 14, 2020 15:40:02 GMT
They confirmed w/ me via Discord that it's working after the restart.
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Post by Dominikk on Jul 14, 2020 19:21:57 GMT
great
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